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- Log a bug or request for technical support by accessing helpdesk via the support page usmart.io/contact or directly in the service desk.
- Complete the bug or issue wizard explaining the nature of your problem and adding screenshots as required. You will receive a confirmation email when logged.
- Once you have logged the bug/ request chose who to share it with - ideally all "USMART Customers" as shown here.
- To track the bug or issue follow the link in the email and/ or access the SLA report section on service desk where you can see all USMART Customer issues and their progress.
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